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Importance of quality circles in total quality management (TQM).

  • They solve problems related to quality and implement improvements.
  • Investigate problems and suggest solutions to management.
  • Ensures that there is no duplication of activities/tasks in the workplace.
  • Make suggestions for improving systems and processes in the workplace.
  • Improve the quality of products/services/productivity√ through regular reviews of quality processes.
  • Monitor/Reinforce strategies to improve the smooth running of business operations.
  • Reduce costs of redundancy in the long run.

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