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  1. Customers will be refunded for faulty products. 
  2. Customers are given the option to stop unwanted direct marketing
  3. Pule Stores will not publish false statements about their products and services.
  4. Pule Stores will honour credit vouchers and prepaid services. 
  5. Customers will receive written notices of amended clauses in their contracts that may limit their rights

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Consumer rights 

  1. Right to return goods/have goods replaced/claim a refund/fair value/good quality and safe products.
  2. Right to privacy/confidentiality.
  3. Right to fair/honest dealings/responsible marketing/promotion.
  4. Right to accountability from suppliers.
  5.  Right to fair/just/reasonable terms/conditions/disclosure.        
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