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Benefits of a good quality management system

  • Effective customer services are rendered, resulting in increased customer satisfaction.
  • Time and resources are used efficiently.
  • Productivity increases through proper time management/using high quality  resources.
  •  Products/Services are constantly improved resulting in increased levels of customer satisfaction.
  • Vision/Mission/Business goals√ may be achieved.
  • Business has a competitive advantage over its competitors.
  • Regular training will continuously improve the quality of employees' skills/know- ledge.
  • Employers and employees will have a healthy working relationship resulting in happy/productive workers.
  • Increased market share/more customers improves profitability.
  • Improves business image, as there is less defects/returns.

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