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Meaning of quality circles.

  • This is a group of employees with a variety of skills and experience coming together to solve problems related to quality/to implement improvements.
  • They investigate problems and suggest solutions to management.
  • Suggestions can be implemented by management√ to improve quality.
  • In a small business all staff forms part of the quality circle.
  • Typical topics discussed by quality circles include, e.g. improving safety/product design/the manufacturing process, etc.
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