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Responding to questions at the end of a presentation.

  • Ensure that you understand each question/what is being asked.
  • Comment/Rephrase questions if uncertain, before responding.
  • Listen carefully to each question/Think carefully before responding.
  • Address questions and not the person.
  • Acknowledge good questions.
  • Remain professional/polite/calm/open/non-aggressive.
  • Do not get involved in a debate/argument.
  • Do not allow one member of the audience to dominate the discussion/session and ask all the questions.
  • Avoid answering difficult questions when the answer is not known.
  • Apologise for an error and promise to provide everyone with the correct details.
  • Address the whole audience and not only the person asking the question.
  • Promise to follow up on answers you do not know/unsure about.
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